General Description:

Under general supervision, performs routine clerical and receptionist duties within a patient care unit.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Organizes, prepares and maintains patient medical records and files.
• Ensures that documents are properly labeled, posted and contain current information for billing purposes and medical record maintenance.
• Transcribes orders of physicians and nurses; keep nurses informed of any changes in orders relating to patient care; schedule tests, treatments and services required of ancillary departments.
• Provides receptionist type coverage for the area: handle routine patient calls, intercom pages, personal callers, route incoming mail and answer routine inquiries.
• Assists with admissions, transfers and discharges by coordinating, notifying and following-up with the appropriate personnel.
• Maintains or arranges for repair of equipment.
• Works with medical records in obtaining medical charts for patients.
• Assists with inventory needs, ordering, stocking, and distribution of supplies.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: None

Experience: One (1) year clerical experience that involved some customer service responsibilities

OR

An equivalent combination of education and experience.

License(s)/Certification(s)/Registration(s) Required: None

Knowledge, Skills and Abilities: Must be able to work well with others and maintain a professional attitude when dealing with customers. Must be well organized, good in tracking details and skilled at problem solving. Excellent communication skills, both written and orally. Typing/keyboarding skills sufficient to meet the requirements of the position. Some Computer skills.