Review order specifications provided from sales/customer service/customer Communicate via voice, Zendesk and email to ensure orders are processed correctly Resolve order discrepancies with sales/customer service/customer Utilize SBA Application to create "Print Ready Images" while ensuring high level of accuracy for all data/images and information provided to Ops Team and

Carry out accurately and precisely detailed instructions from job orders and identify possible errors or problems and take prompt action to correct. Set up/adjust press for job runs to meet specifications. Monitor product for quality during job runs. Check preciseness of detail against specifications. Take action to correct any problems. Monitor equipment during job runs.

Manage the day to day operations of a customer's distribution center Ensure a safe work environment Oversee hiring, training and maintaining employee relations Responsible for controlling expenses, inventory control and loss prevention Ensures timely distribution of merchandise Adhere to established warehousepoliciesand practices Track Key Performance Indices Develop depa

Handles own accounts, some which include Taylor Companies and External Wholesale Accounts. Ability to coordinate and communicate multiple complex pieces of an account program to meet customer requirements and expectations. Serve as a backup to your peers and their accounts Ensure customer requests and expectations are met including answering questions on program plans, st

Prepare and operate printing equipment in compliance with job specifications and in accordance with company quality standards and procedures Performs daily/weekly/monthly maintenance on equipment to ensure optimum output Prepare inks for proper color and consistency Check paper for type, size, color and quantity Visually inspect forms throughout run for quality Coordinate

Prepare and operate printing equipment in compliance with job specifications and in accordance with company quality standards and procedures Performs daily/weekly/monthly maintenance on equipment to ensure optimum output Prepare inks for proper color and consistency Check paper for type, size, color and quantity Visually inspect forms throughout run for quality Coordinate

Perform all equipment functions as noted on the work order/job ticket. Prepare supplies to operate equipment. Maintain proper workflow and distribution throughout run for both the form impression and numbering head fountains, where required. Check paper for type, size, color and quantity. Visually inspect forms throughout run for quality checks, registrations, looking at

Provide a best in class customer experience and represent our company in a professional manner Respond to customer inquiries through incoming calls, emails, and live chat Put forth ideas to develop new best practices to maximize the customer experience Demonstrate flexibility in dealing with the personal and stylistic differences of internal and external customers Build l

Conduct customer interviews, create and execute surveys, and partner with internal stakeholders to gather data Manage and organize customer and research data, ensuring accuracy, confidentiality, and data integrity Perform data cleaning and validation processes to ensure high quality data Analyze data using statistical techniques and software to identify trends, patterns,

Assist customers regarding new and existing orders via telephone, email and web tickets Develop product/compliance expertise to effectively assist customers Accurately enter order information following detailed order entry procedures Answer questions on pricing, order status, inventory, and more. Support & consult with the customer to provide recommendations and solutions

Reviews and interprets customer order information to ensure all necessary items are present in order to produce the order effectively. Responds to internal questions from manufacturing and customer service related to specific orders and determines the specific system in which the order is to be entered and enters the order correctly. Tears down and/or sorts orders to prep

Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance Proactively ensure the highest levels of systems and infrastructure availability Identify and solve infrastructure related problems Improve operations by automating tasks and/or creating scripts or tools Help monitor internal and cloud systems for availabilit

Operate equipment and machinery used for processes such as packaging, bindery, finishing and print production. Setups, adjustments and cleanups. Operate equipment in accordance with established procedures and safety guidelines. Read and interprets work orders, blueprints and diagrams to select, position and secure machinery. Adjust machine settings to complete tasks accur

Enter order requests into system for further production Template and prepare digital files for multiple product categories incorporating operational requirements. Understand and define production facing workflows for existing and new products. Utilize digital imaging software to transform and template digital or printed art into finalized artwork Other duties as assigned

Use a packaging app to retrieve order specifications. Hand assemble stamps. Test stamps for quality. Send stamps to the shipping department. You Must Have Attention to detail. Ability to determine the quality of the product. Ability to do repetitive hand assembly work. We Would Also Prefer High School Diploma or the equivalent. About Taylor Corporation One of the largest